Grand Hotel Terme

Facilities & Features Grand Hotel Terme

• General:
• Air conditioning,
• Airport shuttle,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Hardwood or parquet floors,
• Heating,
• Non-smoking rooms,
• Packed lunches,
• Pet basket,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Shuttle service,
• Smoke-free property,
• Wake-up service

• Activities:
• Beach,
• Bicycle rental,
• Bike tours,
• Live sports events (broadcast),
• Tour or class about local culture,
• Walking tours

• Bathroom:
• Bathrobe,
• Bathtub or shower,
• Bidet,
• Free toiletries,
• Hairdryer,
• Private Bathroom,
• Toilet,
• Toilet paper

• Media & Technology:
• Flat-screen TV,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruit,
• Kids' meals,
• Restaurant,
• Snack bar,
• Special diet meals (on request),
• Wine/Champagne

• Internet:
• Internet

• Outdoors:
• Beachfront,
• Garden,
• Outdoor furniture,
• Sun deck,
• Terrace

• Parking:
• Parking

• Bedroom:
• Wardrobe or closet

• Pool and wellness:
• Beach chairs/Loungers,
• Beach umbrellas,
• Beauty services,
• Body scrub,
• Body treatments,
• Facial treatments,
• Fitness,
• Fitness center,
• Fitness classes,
• Hot spring bath,
• Hot tub/Jacuzzi,
• Locker rooms,
• Manicure,
• Massage,
• Open-air bath,
• Outdoor swimming pool,
• Pedicure,
• Personal trainer,
• Sauna,
• Spa,
• Spa/Wellness packages,
• Turkish/Steam Bath,
• Waxing services,
• Yoga classes

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Invoice provided,
• Lockers

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry,
• Suit press

• Safety & security:
• Fire extinguishers,
• Key access,
• Safe,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas