Horto Convento

Facilities & Features Horto Convento

• General:
• Air conditioning,
• Airport shuttle,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Non-smoking rooms,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Shuttle service,
• Smoke-free property,
• Wake-up service,
• Wake-up service/Alarm clock

• Activities:
• Bicycle rental,
• Bike tours,
• Cooking class,
• Happy hour,
• Live music/Performance,
• Tour or class about local culture,
• Walking tours

• Room Amenities:
• Clothes rack,
• Socket near the bed

• Bathroom:
• Bidet,
• Free toiletries,
• Guest bathroom,
• Hairdryer,
• Private Bathroom,
• Shower,
• Toilet,
• Toilet paper

• Media & Technology:
• Cable channels,
• Flat-screen TV,
• Telephone

• Food & Drink:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Minibar,
• Snack bar,
• Special diet meals (on request)

• Internet:
• Internet

• Kitchen:
• Coffee machine

• Outdoors:
• Garden,
• Outdoor furniture

• View:
• Garden view

• Parking:
• Parking

• Bedroom:
• Alarm clock,
• Linens,
• Wardrobe or closet

• Accessibility:
• Bathroom emergency cord,
• Toilet with grab rails,
• Upper floors accessible by elevator,
• Visual aids (tactile signs),
• Wheelchair accessible

• Transport:
• Public transit tickets

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Currency exchange,
• Express check-in/out,
• Invoice provided,
• Private check-in/out,
• Tour desk

• Entertainment and family services:
• Babysitting/Child services

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Fax/Photocopying

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key access,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Property cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas