The Milestone is London’s quintessential luxury boutique hotel, a magnificent 19th-century architectural treasure centrally located in the Royal Borough of Kensington and Chelsea, voted London’s best hotel by the Condé Nast Readers’ Choice for 2007. And in June 2008 this landmark for subtle elegance and unsurpassed service - with stunning views over Kensington Palace and Gardens - was ranked number 01 in the world for service by Travel and Leisure Magazine.
To explore the best of London, all you have to do is step outside the door. There’s Kensington, the antique collectors’ paradise, to your left and Knightsbridge, home to Harrods and London’s most exclusive shopping, to your right. Nearby attractions include the Royal Albert Hall and the Albert Memorial, the Natural History Museum and the Victoria and Albert Museum.
At The Milestone, we take care of your every wish, which is why we retain two staff for every guest. Nothing is too much trouble: this is British warmth, hospitality, and service at its most engaging – from 24-hour butler service to the chauffeur-driven Bentley to whisk you to the city sights.
Each of the deluxe guest rooms, luxurious suites and long-stay apartments is filled with character, distinctive one-of-a-kind features and plenty of thoughtful touches. The colours are rich and warm, there are custom-made fabrics, antique furnishings and numerous original artworks.
The facilities in this romantic 5-star hotel are exceptional too. You can dine in the ornate Cheneston’s restaurant, unwind in the Stables bar, sip cocktails in the chic Conservatory, or take tea by the fire in the Lounge. Passion for fine wines and gourmet food are the driving force behind the international cuisine with an accent on modern British dishes, topped off by a choice of more than 400 vintages.
And with a heated resistance pool, gym and sauna, the luxury hotel also provides a perfect pamper retreat in central London, with a superb range of body treatments, beauty therapies, top-to-toe massages and – for an intensive fitness regime - the services of a highly skilled personal trainer.
- Published Tuesday, 14 January, 2014
- Modified Monday, 11 November, 2024
Facilities & Features Milestone Hotel Kensington
- General:
- Air conditioning,
- Elevator,
- Facilities for disabled guests,
- Family rooms,
- Heating,
- Hypoallergenic room available,
- Non-smoking rooms,
- Pet basket,
- Pet bowls,
- Room service,
- Smoke-free property
- Activities:
- Bicycle rental
- Bathroom:
- Private Bathroom
- Media & Technology:
- Telephone
- Food & Drink:
- Bar,
- Breakfast in the room,
- Fruit,
- Restaurant,
- Special diet meals (on request),
- Wine/Champagne
- Internet:
- Internet,
- Wireless internet
- Pool and wellness:
- Back massage,
- Beauty services,
- Body treatments,
- Couples' massage,
- Facial treatments,
- Fitness,
- Fitness center,
- Foot massage,
- Full-body massage,
- Hand massage,
- Head massage,
- Indoor swimming pool,
- Massage,
- Neck massage,
- Personal trainer,
- Sauna,
- Spa,
- Spa facilities,
- Spa lounge/Relaxation area,
- Spa/Wellness packages
- Transport:
- Public transit tickets
- Reception services:
- 24-hour front desk,
- Baggage storage,
- Concierge,
- Express check-in/out,
- Private check-in/out,
- Tour desk
- Entertainment and family services:
- Babysitting/Child services
- Cleaning services:
- Daily housekeeping,
- Dry cleaning,
- Ironing service,
- Laundry
- Business facilities:
- Business center,
- Fax/Photocopying,
- Meeting/Banquet facilities
- Safety & security:
- CCTV in common areas,
- CCTV outside property,
- Key card access,
- Safe,
- Smoke alarms
- Safety features:
- Access to healthcare professionals,
- Face masks for guests available,
- First aid kits available,
- Hand sanitizer in guest accommodation and common areas,
- Process in place to check health of guests,
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
- Staff follow all safety protocols as directed by local authorities
- Physical distancing:
- Cashless payment available,
- Contactless check-in/out,
- Physical distancing rules followed
- Cleanliness & disinfecting:
- Guest accommodation disinfected between stays,
- Guests have the option to cancel any cleaning services for their accommodation during their stay,
- Linens, towels, and laundry washed in accordance with local authority guidelines,
- Use of cleaning chemicals that are effective against coronavirus
- Food & drink safety:
- All plates, cutlery, glasses, and other tableware sanitized,
- Breakfast to-go containers,
- Delivered food covered securely,
- Food can be delivered to guest accommodation,
- Physical distancing in dining areas
Additional people(s) 0 between: additional person(s) in this room, not included in TOTAL booking amount, to be paid directly to to the hotel on departure.
-
Cot:
Free! One child equal or under 2 years stays free of charge in a child's cot.
-
Extra beds Adults:
On Request
Select dates
Additional people(s) 0 between: additional person(s) in this room, not included in TOTAL booking amount, to be paid directly to to the hotel on departure.
-
Cot:
Free! One child equal or under 2 years stays free of charge in a child's cot.
-
Extra beds Adults:
On Request
Select dates
Additional people(s) 0 between: additional person(s) in this room, not included in TOTAL booking amount, to be paid directly to to the hotel on departure.
-
Cot:
Free! One child equal or under 2 years stays free of charge in a child's cot.
-
Extra beds Adults:
On Request
Select dates
Additional people(s) 0 between: additional person(s) in this room, not included in TOTAL booking amount, to be paid directly to to the hotel on departure.
-
Cot:
Free! One child equal or under 2 years stays free of charge in a child's cot.
-
Extra beds Adults:
On Request
Select dates
Additional people(s) 0 between: additional person(s) in this room, not included in TOTAL booking amount, to be paid directly to to the hotel on departure.
-
Cot:
Free! One child equal or under 2 years stays free of charge in a child's cot.
-
Extra beds Adults:
On Request
Select dates
Terms and conditions of booking Milestone Hotel Kensington
Check In / Check Out
- Check-in from 14:00
-
Check-in from 00:00
to 12:00
Payment policy
At online reservation, refundable down payment of deposit by credit card. At check out, final payment of balance by credit card or cash.
Transfers to / from Airport
The private transfer service is available for a fee, to / from the nearest airport, for reservations or informations please send an email after the booking confirmation clicking here.
Pets
Pets are allowed on request. Charges may be applicable
Internet
WiFi internet access available
Children and extra beds
-
Cot:
Free! One child equal or under 2 years stays free of charge in a child's cot.
-
Extra beds Adults:
On Request
Extra
Conditions and cancellation policy
- More than 24 hours Before arrival: Free cancellation
- From 24 hours to 0 hours before arrival: the value of 1 night/s
Special rate, prepaid and NOT refundable in case of cancellation.
Overall Impression
9.4
All published reviews have been personally written by the clients of icastelli.net after their hotel stay!
Score breakdown
Comfort 9.4 / 10
Courtesy 9.4 / 10
Leisure 9.4 / 10