SantAnna Luxury Suites

Facilities & Features SantAnna Luxury Suites

• General:
• Air conditioning,
• Family rooms,
• Heating,
• Ironing facilities,
• Non-smoking rooms,
• Private entrance,
• Room service,
• Shuttle service,
• Soundproof,
• Soundproof rooms,
• Wake-up service,
• Wake-up service/Alarm clock

• Activities:
• Bicycle rental,
• Tour or class about local culture

• Room Amenities:
• Clothes rack,
• Socket near the bed

• Bathroom:
• Bathrobe,
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private Bathroom,
• Shower,
• Slippers,
• Toilet,
• Toilet paper

• Media & Technology:
• Flat-screen TV,
• Streaming service (like Netflix),
• Telephone,
• TV

• Food & Drink:
• Bar,
• Fruit,
• Snack bar,
• Tea/Coffee maker,
• Wine/Champagne

• Internet:
• Internet

• Kitchen:
• Coffee machine,
• Dryer,
• Electric kettle

• Outdoors:
• Balcony,
• Garden,
• Outdoor furniture,
• Patio,
• Sun deck,
• Terrace

• View:
• Pool view

• Living Area:
• Sitting area,
• Sofa

• Parking:
• Parking

• Bedroom:
• Alarm clock,
• Linens,
• Wardrobe or closet

• Pool and wellness:
• Beach chairs/Loungers,
• Full-body massage,
• Massage,
• Outdoor swimming pool

• Reception services:
• Baggage storage,
• Concierge,
• Express check-in/out,
• Invoice provided,
• Private check-in/out,
• Tour desk

• Cleaning services:
• Daily housekeeping,
• Ironing service,
• Laundry

• Business facilities:
• Fax/Photocopying

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Safe,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas,
• Single-room AC for guest accommodation

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Hand sanitizer,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas