The Royal Surakarta Heritage - Handwritten Collection

Facilities & Features The Royal Surakarta Heritage - Handwritten Collection

• General:
• Air conditioning,
• Airport shuttle,
• Car rental,
• Designated smoking area,
• Elevator,
• Facilities for disabled guests,
• Non-smoking rooms,
• Room service,
• Smoke-free property,
• Soundproof rooms

• Activities:
• Bike tours,
• Happy hour,
• Pool table

• Food & Drink:
• Breakfast in the room,
• Coffee house on site,
• Fruit,
• Kid-friendly buffet,
• Restaurant,
• Snack bar,
• Wine/Champagne

• Pool and wellness:
• Fitness,
• Fitness center,
• Fitness classes,
• Foot bath,
• Locker rooms,
• Massage,
• Massage chair,
• Pool 1 – indoor,
• Sauna,
• Spa,
• Spa facilities,
• Spa lounge/Relaxation area,
• Spa/Wellness packages

• Reception services:
• 24-hour front desk,
• Baggage storage,
• Concierge

• Cleaning services:
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Safety & security:
• 24-hour security,
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key access,
• Key card access,
• Safe,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to healthcare professionals,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Food & drink safety:
• All plates, cutlery, glasses, and other tableware sanitized,
• Delivered food covered securely,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas