Hotel Ercilla de Bilbao, Autograph Collection

Instalaciones Hotel Ercilla de Bilbao, Autograph Collection

• General:
• Air conditioning,
• Elevator,
• Facilities for disabled guests,
• Family rooms,
• Heating,
• Hypoallergenic room available,
• Non-smoking rooms,
• Packed lunches,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Smoke-free property,
• Wake-up service

• Actividades:
• Bicycle rental

• Instalaciones de la habitación:
• Clothes rack,
• Socket near the bed

• Baño:
• Bathtub or shower,
• Free toiletries,
• Hairdryer,
• Private Bathroom,
• Toilet,
• Toilet paper

• Equipamiento audiovisual y tecnológico:
• Flat-screen TV,
• Streaming service (like Netflix),
• Telephone

• Comida y bebida:
• Bar,
• Breakfast in the room,
• Restaurant,
• Snack bar

• Internet:
• Internet

• Cocina:
• Coffee machine

• Exteriores:
• Terrace

• Zona de estar:
• Sitting area

• Aparcamiento:
• Parking

• Habitación:
• Linens,
• Wardrobe or closet

• Piscina y bienestar:
• Fitness center

• Servicios de recepción:
• 24-hour front desk,
• Baggage storage,
• Concierge,
• Currency exchange,
• Invoice provided

• Servicios de limpieza:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Instalaciones de negocios:
• Business center,
• Fax/Photocopying,
• Meeting/Banquet facilities

• Seguridad:
• CCTV in common areas,
• Fire extinguishers,
• Key access,
• Safe,
• Smoke alarms

• Medidas de seguridad:
• Air purifiers,
• Face masks for guests available,
• First aid kits available,
• Hand sanitizer in guest accommodation and common areas,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Staff follow all safety protocols as directed by local authorities

• Distanciamiento físico:
• Cashless payment available,
• Contactless check-in/out,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

• Limpieza y desinfección:
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against coronavirus

• Seguridad de bebidas y alimentos:
• All plates, cutlery, glasses, and other tableware sanitized,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas